Appointments and patient communication in clinics
Clinic phone lines are busy all day, and reception staff handle walk-in patients and callers at the same time. AIBIA moves a large share of booking requests to WhatsApp: patients choose a department or practitioner, see available times, and book.
Because medical topics are sensitive, the assistant never gives diagnoses or treatment advice. It answers administrative questions such as bookings, address, hours, required documents, and preparation steps, and hands every clinical question to your team. Patient data is protected with role-based access.